European Central Bank | Apr 13, 2021

We asked 18 questions to collect views on the benefits and challenges of issuing a digital euro and on its possible design. Our public consultation ran from 12 October 2020 until 12 January 2021.

The overview of the 8,221 responses is published in this report. It will provide important input for the Governing Council’s decision in mid-2021 about whether to launch a digital euro project to formally investigate its possible design and use.

Views of public consultation respondents

1. Privacy, security and the ability to pay across the euro area all matter:
Privacy is considered the most important feature of a digital euro by both citizens and professionals. A digital euro should also be secure, cheap and easy to use throughout the euro area.

2. Integration with existing payment solutions is important
Licensed intermediaries should play a role in the provision of digital euro services. They would be best suited to provide innovative and efficient services, integrating them into existing banking and payment systems.

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3. Cards, wallets and smartphones could provide cash-like features
All currently available hardware and software solutions could be adapted to use a digital euro and make payments similar to cash transactions, so long as they continue to do so safely and securely.

A digital euro can only be successful if it meets the needs of Europeans

Executive Board member Fabio Panetta

Global Fintech Ecosystems

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